Information submitted through the callback form
The callback form asks for the contact person’s name, mobile number, state, cold storage name and, optionally, the owner’s name. This information is used to respond to the enquiry and understand the broad business requirement.
Telephone and WhatsApp communication
Visitors may contact Daksh Technology by telephone or open a WhatsApp conversation through the website button. WhatsApp is a third-party service and its own privacy terms apply to information sent through that service. The WhatsApp number is not displayed as visible website text.
Website analytics
The website may use Google Analytics when the measurement service is enabled. Analytics information can include pages visited, approximate location, device and browser information, referral source and interaction events. This information is used to understand website performance and improve content and navigation.
Spam and security protection
The website may use Cloudflare Turnstile, server-side validation, rate limiting and technical logs to protect forms from automated misuse. These services may process technical information needed to distinguish genuine requests from suspicious traffic.
Email delivery and service providers
Callback details may be transmitted through an email-delivery provider so the Daksh Technology team can receive and respond to the enquiry. Hosting, analytics, security and communication providers process information only as required to operate their services.
How information is used
Information may be used to respond to enquiries, arrange a consultation, understand product interest, improve the website, prevent misuse, maintain business records and comply with applicable obligations. Enquiry information is not intended for sale to advertisers.
Customer and ERP data
The public marketing website is separate from the Daksh ERP production application. Visitors should not submit passwords, production credentials, customer databases, source code, confidential business rules or unnecessary personal information through the callback form.
Retention and access
Enquiry and technical records may be retained for the period reasonably required to respond, maintain business records, prevent misuse and meet applicable obligations. A person may contact Daksh Technology to ask about information they have submitted through the public website.
Contact
Privacy questions can be raised by calling Daksh Technology at +91 82850 01401 during business hours: Monday to Friday, 10:00 AM–6:00 PM IST.